Accountability to Affected People (AAP)

Humanitarian organizations are accountable for their work in several ways, including the people we serve. Affected people have the right to:

  • Information: what assistance is available, who is eligible, how to apply for it, what they are entitled to, when and where and how to obtain the assistance, and what to do if they wish to communicate with a humanitarian organization
  • Participation: diverse groups within the affected population (age, gender, ethnicity, disability, etc) participate in decision making over how they are assisted, and across the programming cycle
  • Feedback and complaints: avenues to share positive and negative feedback and raise complaints about humanitarian assistance, including the behaviour of humanitarian actors

This page brings together useful information and resources for humanitarian organizations in Myanmar. For more information please contact Zon Hsai - [email protected]

Click here to join the AAP/CE Working Group mailing list 

Latest Documents

Title Attached Reference Uploaded
Child-friendly CFMs - AAPCEWG & CPAoR - Feb 2024 Final - MM
Download weblink 15-Mar-2024
Child-friendly CFMs - AAPCEWG & CPAoR - Feb 2024 Final - ENG
Download weblink 15-Mar-2024
AAP Self-Assessment - MM (AAPCE WG Myanmar)
Download weblink 05-Mar-2024
AAP Self-Assessment - ENG (AAPCE WG Myanmar)
Download weblink 05-Mar-2024
IASC_Collective AAP Framework_Dec_2023
Download weblink 29-Feb-2024
Minutes_Nov 2023 _AAP CE WG Minutes_ ENG
Download weblink 29-Feb-2024

What is AAP and How to do it

01 Introductory Resources
Title Attached Reference Uploaded
Myanmar_AAP_CE_Glossary_ENG_MM
Download weblink 30-Nov-2023
Ref Doc_AAP: a brief overview
Download weblink 30-Nov-2020
02 Minimum Commitments and Standards
Title Attached Reference Uploaded
Ref Doc_The Operational Framework_IASC_undated_ENG
Download weblink 28-Nov-2020
03 Guidance Documents
Title Attached Reference Uploaded
Child-friendly CFMs - AAPCEWG & CPAoR - Feb 2024 Final - MM
Download weblink 15-Mar-2024
Child-friendly CFMs - AAPCEWG & CPAoR - Feb 2024 Final - ENG
Download weblink 15-Mar-2024
AAP Self-Assessment - MM (AAPCE WG Myanmar)
Download weblink 05-Mar-2024
AAP Self-Assessment - ENG (AAPCE WG Myanmar)
Download weblink 05-Mar-2024
IASC_Collective AAP Framework_Dec_2023
Download weblink 29-Feb-2024
Guidance_Practical Steps for HCTs in Collective AAP_IASC_Jan2017_ENG
Download weblink 06-Jan-2022
Guidelines_HPC Guidance on AAP in the HRP_OCHA_07Sept2021_ENG
Download weblink 07-Sep-2021
Guidelines_HPC Guidance on AAP in the HNO_OCHA_07Sept2021_ENG
Download weblink 07-Sep-2021
Guidelines_Operational Guidance on AAP_UNHCR_2020_ENG
Download weblink 30-Nov-2020
Guidelines_Accountability to Affected People Framework_IOM_2019_ENG
Download weblink 30-Nov-2020
Guidelines_Accountability to Affected Populations Handbook_UNICEF_2020_ENG
Download weblink 30-Nov-2020
Guidelines_Mainstreaming AAP and core people-related issues in the humanitarian programme cycle through the cluster system_GNCgFSC_undated_ENG
Download weblink 28-Nov-2020
04 Trainings
Title Attached Reference Uploaded
Trainer Notes_Communication and Community Engagement Training Resource_CDAC_30Dec2021_ENG
Download weblink 30-Dec-2021
Training_Communication and Community Engagement Training Presentation_CDAC_30Dec2021_ENG
Download weblink 30-Dec-2021
Training_CDAC Online Communication is Aid Training_CDAC_30Dec2021_ENG
Download weblink 30-Dec-2021
Training_Basic AAP Overview Training Slides_OCHA_27Dec2021_ENG
Download weblink 27-Dec-2021
Training_Basic AAP Overview Training Slides_OCHA_09Sept2021_ENG
Download weblink 09-Sep-2021
Training_Basic AAP Overview Training Slides_OCHA_09Sept2021_ENG
Download weblink 09-Sep-2021
Ref Doc_Accountability to Affected Populations_REACH_2020_ENG
Download weblink 30-Nov-2020

AAP Assessments and Analysis

01 Myanmar Specific
Title Attached Reference Uploaded
Report_Collective AAP in Myanmar Mission Report_OCHA ROAP_24Jan2021_ENG
Download weblink 27-Dec-2021
Report_Strengthening AAP in Myanmar_UNICEF_2019_ENG
Download weblink 27-Dec-2021
Report_Accountability Review Myanmar_OCHA_2015_ENG
Download weblink 01-Dec-2020
Report_Accountability to Affected Populations_WASH CLuster_2014_ENG
Download weblink 30-Nov-2020
02 Asia-Pacific Region
Title Attached Reference Uploaded
Ref Doc_COVID-19: Community Insights from the Asia Pacific Region - Indonesia, Malaysia, Myanmar, and Pakistan (September 2020)_ENG
Download weblink 03-Dec-2020
Report_Bangladesh_Information needs assessment_Internews_2017_ENG
Download weblink 30-Nov-2020
03 Global
Title Attached Reference Uploaded
Ref Doc_ODI-HPG_Collective Approaches to CCE_Oct 2020_ENG
Download weblink 03-Dec-2020
Report_FAO Somalia: AAP in Practice_FAO_2013_ENG
Download weblink 30-Nov-2020
04 COVID-19
Title Attached Reference Uploaded
Report_COVID 19:Community Insights_RCCE_2020_ENG
Download weblink 30-Nov-2020

AAP implementation in Myanmar

 ..

01 COVID-19 Related AAP Messages and Materials

This is for messages and materials on AAP for COVID-19. For risk communications and community engagement materials, please click here

Title Attached Reference Uploaded
Ref Doc_COVID 19 Rumour tracker_CwC Sittwe_ENG
Download weblink 01-Dec-2020
Ref Doc_COVID 19 Rumour tracker_CwC Sittwe_MMR
Download weblink 01-Dec-2020

02 Messages and Materials produced for Interagency Use

Title Attached Reference Uploaded
Presentation_MHF Project Integration of AAP_AAPCEWG_22-23Nov2021_ENG_MMR
Download weblink 21-Dec-2021

03 Messages and Materials produced by/for Individual Organizations

Title Attached Reference Uploaded
Ref Doc_Easy to Read Questionnaire Example_WFP_2020_ENG
Download weblink 01-Dec-2020

04 Selected Examples of Good Practice

Title Attached Reference Uploaded
Ref Doc_Good Practice in Rumour Hotline
Download weblink 27-Feb-2021

Interagency AAP Training Package

01 Core Interagency Training Materials
Title Attached Reference Uploaded
Presentation_RCCE slides for AAP training_WHO_Feb 2022_MM
Download weblink 03-Mar-2022
Overview_Log of Myanmar AAP Training Materials_AAP CE WG_Feb2022_MM
Download weblink 03-Mar-2022
Overview_Log of Myanmar AAP Training Materials_AAP CE WG_Feb2022_ENG
Download weblink 22-Feb-2022
Facilitator Guide_Interagency Basic AAP Training Facilitator Guide_AAP CE WG UNFPA_Feb 2022_MM
Download weblink 22-Feb-2022
Training Slides_What is AAP practical overview_AAP CE WG UNFPA_Jan 2022_MMR
Download weblink 21-Feb-2022
Training Slides_What is AAP practical overview_AAP CE WG UNFPA_Feb2022_ENG
Download weblink 21-Feb-2022
Guidance_Information and Communication Needs Assessment_CDAC ACAPS_2022_MM
Download weblink 21-Feb-2022
02 Interagency Training Resources
Title Attached Reference Uploaded
Core Humanitarian Standard_CHS Quality and Accountability in full_CHS Alliance ALWG LRC_MM
Download weblink 22-Feb-2022
Core Humanitarian Standard_CHS Quality and Accountability plain language version (2page)_CHS Alliance ALWG LRC_MM
Download weblink 22-Feb-2022
Glossary_Myanmar Interagency AAP Glossary_AAP CE WG_Feb 2022_MM + ENG
Download weblink 21-Feb-2022
Glossary_Myanmar Interagency AAP Glossary_AAP CE WG_Feb2022_MM
Download weblink 21-Feb-2022
Glossary_Myanmar Interagency AAP Glossary_AAP CE WG_Feb 2022_ENG
Download weblink 21-Feb-2022
Video_Introduction to the Core Humanitarian Standard on Quality and Accountability_CHS Alliance_Feb 2022_MM
Download weblink 21-Feb-2022
Video_Communication is Aid_Infoasaid_Feb2022_MM
Download weblink 21-Feb-2022
Video_Humanitarian Aid and AAP_UNOCHA_Feb 2022_MM
Download weblink 21-Feb-2022

AAP Coordination

01 Contacts
Title Attached Reference Uploaded
Contacts_AAP CE WG Administrative Contacts_AAP CE WG_Jul2023
Download weblink 07-Jul-2023
02 Core Documents
Title Attached Reference Uploaded
Work Plan_AAP CE WG Work Plan_AAP CE WG_Mar 2023_ENG
Download weblink 10-Nov-2023
Work Plan_AAP CE WG Work Plan_AAP CE WG_Mar 2023_MMR
Download weblink 10-Nov-2023
ToR_Myanmar AAP WG ToR_11Nov2021_ENG
Download weblink 10-Nov-2023
ToR_Myanmar AAP WG ToR_11Nov2021_MMR
Download weblink 10-Nov-2023
03 Meetings
Title Attached Reference Uploaded
Minutes_Nov 2023 _AAP CE WG Minutes_ ENG
Download weblink 29-Feb-2024
Minutes_Oct 2023 _AAP CE WG Minutes_ ENG
Download weblink 29-Feb-2024
Minutes_Sep 2023 _AAP CE WG Minutes_ ENG
Download weblink 29-Feb-2024
Minutes_Aug 2023 _AAP CE WG Minutes_ ENG
Download weblink 09-Nov-2023
Minutes_July 2023 _AAP CE WG Minutes_ ENG
Download weblink 30-Aug-2023
Minutes_June 2023 _AAP CE WG Minutes_ ENG
Download weblink 20-Jul-2023
Minutes_May 2023 _AAP CE WG Minutes_ ENG
Download weblink 10-Jul-2023
Minutes_April 2023 _AAP CE WG Minutes_ ENG
Download weblink 26-May-2023
Minutes_March 2023 _AAP CE WG Minutes_ ENG
Download weblink 16-May-2023
Minutes_January 2023 _AAP CE WG Minutes_ ENG
Download weblink 16-May-2023
Minutes_December 2022 _AAP CE WG Minutes_ ENG
Download weblink 25-Jan-2023
Minutes_November 2022 _AAP CE WG Minutes_ ENG
Download weblink 25-Jan-2023
Minutes_October 2022 _AAP CE WG Minutes_ ENG
Download weblink 25-Jan-2023
Minutes_September 2022_ AAP CE WG Minutes_ MMR & ENG
Download weblink 23-Nov-2022
Minutes_August 2022 _AAP CE WG Minutes_ ENG
Download weblink 23-Nov-2022
AAP_ Myanmar on Bangladesh presentation - BBC Media Action
Download weblink 21-Sep-2022
Minutes_July 2022 AAP CE WG Minutes_ June 2022_MMR & ENG
Download weblink 21-Sep-2022
Minutes_June 2022 AAP CE WG Minutes_ June 2022_MMR & ENG
Download weblink 21-Sep-2022
Minutes_May 2022 AAP CE WG Minutes_ June 2022_MMR & ENG
Download weblink 11-Aug-2022
Minutes_May 2022 AAP CE WG Minutes_ May 2022_MMR & ENG
Download weblink 28-Jun-2022
Minutes_April 2022 AAP CE WG Minutes_April 2022_MMR & ENG
Download weblink 28-Jun-2022
Minutes_March 2022 AAP CE WG Minutes_ March 2022_ MMR
Download weblink 16-May-2022
Minutes_March 2022 AAP CE WG Minutes_ March 2022_ ENG
Download weblink 16-May-2022
Minutes-February 2022 AAP CE WG Minutes Feb 2022 ENG
Download weblink 04-Apr-2022
Presentation_January 2022 AAP CE WG Minutes_AAP CE WG_26Jan2022_ENG MM
Download weblink 03-Mar-2022
Minutes_January 2022 AAP CE WG Minutes_AAP CE WG_Dec 2021_ENG
Download weblink 03-Mar-2022
Minutes_December 2021 AAP CE WG Minutes_AAP CE WG_Dec 2021_ENG
Download weblink 21-Feb-2022
Presentation_December Meeting Slides_AAP CE WG_27Dec2021_ENG_MMR
Download weblink 27-Dec-2021
Presentation_November Meeting Slides_AAP CE WG_24Dec2021
Download weblink 27-Dec-2021
Minutes_November AAP CE WG Meeting Minutes_AAP CE WG_ENG
Download weblink 27-Dec-2021
Minutes_October AAP CE WG Meeting Minutes_AAP CE WG_Oct2021_ENG
Download weblink 22-Dec-2021